Delivery
Here is general information about the delivery of your order. Exact timeframes and costs are confirmed by our team on WhatsApp after your order request.
Delivery areas
We primarily deliver to France, Belgium, Switzerland and Italy, as well as other European countries on request: Germany, Austria, Luxembourg, the Netherlands, Spain, Portugal and the rest of Europe.
Order preparation
Each order is prepared after payment terms are confirmed with our team. Preparation typically takes 1 to 2 business days.
Delivery timeframes
Delivery timeframes vary depending on the destination country and carrier used. As a guideline, delivery is usually completed within 3 to 7 business days after shipping. Timeframes may occasionally vary due to the carrier, public holidays or circumstances beyond our control. No timeframe is guaranteed until confirmed by our team.
Delivery costs
Delivery costs depend on the destination country, the weight and volume of the parcel, and the carrier used. The exact delivery cost is communicated by our team before final confirmation of your order.
Order tracking
A tracking number is provided by our team as soon as your parcel is shipped, directly via WhatsApp or by email. This lets you follow your order all the way to delivery.
Prices shown on the site are in euros (EUR). For Switzerland, an equivalent amount in Swiss francs (CHF) may be communicated by our team according to the current exchange rate.