Frequently asked questions
Find here the answers to the most common questions about how the shop works, ordering and delivery. For any other question, contact us directly on WhatsApp.
Choose your kitchen robot, add it to your cart, fill in your details in the order form and confirm. A summary message automatically opens in WhatsApp to finalise your request with our team.
No, this shop does not offer online payment. Once your order request has been sent on WhatsApp, our team will let you know the available payment options.
Delivery times and costs depend on your delivery country. They are communicated by our team on WhatsApp after your order request. See our Delivery page for more details.
We favour direct, human contact via WhatsApp to confirm your order, answer your questions and support you transparently through to delivery.
The availability of each product is shown on its product page. If in doubt, you can write to us directly on WhatsApp.
Yes, as long as payment has not been made, you can change or cancel your request by letting us know directly on WhatsApp.
After submitting the form, a confirmation page shows your order number and a summary. Keep this number to share with our team if needed.